Mediation Services

Steve Randels provides services as a mediator in a variety of contexts but most commonly in the following types of disputes:

  • Pending or imminent litigation
  • Complaints pending before government agencies
  • Collective bargaining agreement grievances
  • Civil service appeals
  • Employment assistance programs and other internal workplace dispute resolution processes
  • Any conflict involving employers and current or former employees and applicants for employment including claims of unlawful discrimination and harassment
  • Conflicts involving public and private educational institutions and their students and employees
  • Disputes resulting from the services provided by federal, state, and local governmental agencies

Techniques Used in Mediating Disputes

Steve does not take a “one size fits all” approach in mediating disputes. He tailors his services to the circumstances and facts of each case and the preferences of the parties. His approach includes:

  • A premediation assessment of the dispute including contact with counsel and participants not represented by attorneys.
  • A discussion with each party regarding his recommended approach for conducting the mediation based on the unique characteristics of the dispute.
  • A flexible schedule that includes the option of working into the evening and on weekends.
  • An understanding that a successful mediation is not always about money alone but is also about identifying and addressing the parties' underlying interests, concerns, issues, and other objectives.
  • An interest in knowing and understanding the context of a dispute from the perspective of each of the parties.
  • A flexible and creative approach of assisting the parties to communicate with each other including joint meetings when possible and separate meetings when necessary.
  • A commitment to continue working on a case indefinitely if a settlement is not reached on the day the mediation is conducted.